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Frequently Asked Questions
about Temper and Citravarin

GENERAL QUESTIONS

WHAT IS THE STATUS OF MY ORDER?

Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email to confirm the expected delivery date as well as the link to track your order.

Additionally, you can track the status of your order from your "order history" section on your account page on the website.

If you are having trouble creating or logging into your account please contact our customer support team via the live chat or email address on this page.

CAN I CANCEL MY ORDER?

Orders are not eligible for cancellation or change after checkout. If you are a subscriber please log into your account to cancel or update your subscription.

HOW DO I UPDATE OR CANCEL MY SUBSCRIPTION?

Please login to your account to cancel or update your subscription preferences. If you are having trouble creating or logging into your account please contact our customer support team via the live chat or email address on this page.

WHERE DO YOU SHIP?

We currently ship in the United States only. We do not ship internationally.

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.

Standard shipping time for the most orders is 3-5 business days.

TEMPER PRODUCTS, CITRAVARIN & THC-V

HOW ARE YOUR PRODUCTS TESTED?

We test our product at every stage for purity and potency.

We start with pure Citravarin, which is tested to be at least 99.95% THCV, without a trace of THC. That is blended with natural food grade ingredients to make a silky mint powder. That powder is tested for consistent potency and pressed into our fasting mints. Our final mints are randomly sampled to ensure consistent potency.

WILL CITRAVARIN BREAK MY FAST

No! Citravarin will not break your fast and you can take it any time during your fast.   For more information about fasting with Citravarin please click HERE

ARE CITRAVARIN FASTING MINTS SUGAR FREE?

Our Citravarin Fasting Mints contain only a small amount of sugar to help bind the tablet together but less sugar than a single tic-tac. We have been listening to feedback and are in the process of formulating a sugar free version! Please join our newsletter if you would like to be notified when our sugar free version is available for purchase.

HOW IS CITRAVARIN MADE?

Citravarin contains the same THCV found in cannabis, but instead of being isolated from the cannabis plant, is made from citrus peel extracts. This process means that Citravarin is 100% cannabis-free, hemp free, and doesn’t get you “high.”

DOES THCV HELP WITH FASTING?

Yes! Endocannabinoid receptors are found in the parts of the brain that control cravings and hunger. THC is a strong Endocannabinoid activator. That’s why it causes the munchies – by increasing our hormones’ control over what we’re thinking and how we’re acting. THCV also uses the Endocannabinoid receptors. But instead of activating them, it blocks them. Thereby reducing the influence of hunger hormones on our thoughts and actions.

WHAT IS CITRUS PEEL THCV?

WHAT ARE CANNABINOIDS?

Cannabinoids are a class of compounds originally found in the Cannabis genus of flowering plants in the family Cannabaceae (The plant is commonly known as hemp). The chemical structure of an individual cannabinoid was first identified in 1940. There are at least 144 different cannabinoids isolated from cannabis, exhibiting varied effects. The classical cannabinoids are concentrated in a viscous resin produced in structures known as glandular trichomes

IS THIS PRODUCT LEGAL IN MY STATE?

Temper, Inc. makes no representations that the Products made available through this Site will be available or appropriate in every jurisdiction in which this Site may be accessed. To the best of Temper, Inc.’s knowledge, it operates legally under both state and federal law in the United States; however, it is up to you to determine whether accessing this Site and purchasing our Products are legal where you are. You access this Site and purchase our Products at your own risk, and you are responsible for compliance with all applicable laws, rules, regulations, and treaties. You may only place an order to purchase Temper, Inc.’s Products in accordance with the laws of the United States and any applicable international jurisdiction in which you will possess, use, or ship any Products.Text

PAYMENT

WHAT PAYMENT METHODS DO YOU ACCEPT?

You can purchase on our website using any debit or credit card.

Additionally we offer support for Paypal, Amazon Pay, Apple Pay, Shopify Pay, and Google Pay.

You can choose these payment methods at checkout.

WHAT CURRENCY WILL I BE CHARGED IN?

We currently only support USD.

DO YOU OFFER PAYMENT PLANS?

We do not offer payment plans at this time.

RETURNS, EXCHANGES, AND REFUNDS

DO YOU ACCEPT RETRUNS, EXCHANGES, OR RETURNS?

We are unable to offer refunds, returns, or exchanges at this time. All sales are final. If you are unhappy with your product we ask that you please dispose of it in an appropriate manner. Do not ship it back to the address on the shipping label.

MISC QUESTIONS

WHAT ARE YOUR TERMS OR SERVICE AND WHAT IS YOUR PRIVACY POLICY?

You can find our Terms of Service HERE and our Privacy Policy HERE

HOW DO I CONTACT TEMPER?

You can contact us via our live support chat window or by emailing us using the address at the top of this page.

DO YOU OFFER AN AFFILIATE OR REFERRAL PROGRAM?

We have created a referral program to thank our customers for referring their friends and family. You can learn more by clicking HERE

STILL HAVE ANY QUESTIONS?

  team@usetemper.com